Getting tax right protects your business

Paying commission to independent sales agents involves specific tax obligations that differ from paying employees. Getting these wrong can result in penalties, back payments, and unwanted attention from the ATO.

This is general information, not tax advice. Consult your accountant for your specific circumstances.

Contractor vs employee classification

The ATO looks at the substance of the relationship, not the label. If your agents are genuinely independent contractors (control their own hours, work for multiple businesses, bear their own risk, use their own equipment), they handle their own tax obligations.

If the ATO reclassifies them as employees, you could face liability for unpaid PAYG withholding, superannuation, payroll tax, and penalties and interest.

The key factors the ATO considers include the degree of control you exercise over how work is performed, whether the worker can subcontract or delegate, who provides tools and equipment, whether the worker can work for others, and who bears the financial risk.

GST considerations

If your agents are registered for GST (required when their turnover exceeds $75,000), they should charge GST on their commission invoices. You can claim this as an input tax credit.

If they are not registered for GST, no GST is charged on their commissions.

Ensure you receive valid tax invoices from agents before claiming GST credits. The ATO requires these for BAS reporting.

PAYG withholding

For genuine contractors, you do not withhold PAYG tax. The agent is responsible for managing their own income tax obligations, including making voluntary PAYG instalments if required.

However, if an agent does not provide their ABN, you must withhold 47% from their payments under the no ABN withholding rules.

Taxable Payments Annual Report (TPAR)

Depending on your industry, you may be required to lodge a Taxable Payments Annual Report with the ATO, reporting all payments made to contractors during the financial year. Industries that require TPAR include building and construction, cleaning, courier, road freight, IT, and security.

Check whether your business falls under TPAR requirements and include agent commissions in your report if so.

Superannuation

Even for genuine contractors, you may need to pay superannuation if the agent is paid principally for their personal labour and skills. This is one of the trickiest areas of contractor engagement in Australia.

If an agent primarily provides their own labour (rather than achieving a result using significant tools, materials, or subcontractors), super may be required. Seek specific advice on this point.

Record keeping

Maintain clear records of all commission payments, including the agent's ABN and contact details, invoices received, amounts paid and dates, GST status, and any withholding amounts.

Keep these records for at least five years, as the ATO can audit going back that far.

Using platforms for compliance

Platforms like Zepys help with compliance by maintaining structured records of agent relationships, payments, and terms. However, you remain responsible for your own tax obligations and should ensure your accountant is across the arrangement.